Latest News for Penrose Senior Care Auditors
Penrose Senior Care Auditors Certification Program Gloria Warner Scholarship Winners Announced
DALLAS, TX February 10, 2015 – The winners of the Penrose Senior Care Auditors® Certification Program Gloria Warner Scholarship are: Barbara Aubry of Tampa, Florida; Lakeesha Neighbors of Arizona City, AZ, and; Evelyn Kabler of West Caldwell, NJ. The full scholarship includes the Gold Standard Background Check as well as the Penrose Senior Care Auditors Certification Program, an $800 value. Once the winners pass the Certification Exam, they will become independent PenroseCertified® Senior Care Auditors.See More
“We had an incredible number of applications for the Gloria Warner Scholarship,” says Rhonda Harper, President & CEO, Penrose Senior Care Auditors. “We initially were only going to provide one scholarship. When we reviewed the applications, we decided that we just couldn’t narrow it down any further. So, we have provided scholarships to three amazing individuals.”
The winners were selected on a range of criteria. In addition to providing their resume, the applicants were asked why becoming a PenroseCertified Senior Care Auditor was important to them. “We were looking for individuals who genuinely wanted to improve the lives of seniors. Individuals that reflect our values and that we would be proud to call PenroseCertified.”
Barbara Aubry’s diversity of experience, purpose-driven life, interest in senior care, and entrepreneurial drive secured her spot as a winner. Aubry has a Registered Medical Assistant degree from Webster College and a Bachelor of Science degree in Human Services from Springfield College, both in Tampa, FL. With fifteen years of healthcare experience, she has various roles including medical assistant, clinical telemetry technician, patient services representative, and human resources administrator with companies such as Visiting Angels Home Healthcare, and Utopia Home Care. Regarding winning Aubry says, “I’m so grateful for this opportunity. I’m bursting out with tears of joy! You have no idea what this means to me. You have made my dreams come true.”
Lakeesha Neighbors passion-driven career and work with seniors sent her application to the winner’s circle. Neighbors holds an MBA from University of Phoenix, a Master of Administration Degree in Public Management from Northern Arizona University, a Bachelors in Public Agency Service from Northern Arizona University. She has over ten years experience as a long-term case manager, direct care manager serving the elderly and physically disabled individuals. Neighbors shared, “I can not tell you how honored and excited I am to receive this scholarship. Thanks in advance for giving me a chance to acquire new skills that I can in return use to serve the senior population.”
Evelyn Kabler won based on her personal insights, experience in senior care, and determination for making a true difference for seniors and their families. She holds a Bachelor’s of Science from Drexel University and a Certificate in Physical Therapy from Rutgers University. She holds a Physical Therapist License and has nearly fifteen years of geriatric work experience. Says Kabler, “I am grateful for this opportunity to serve the geriatric community in such a meaningful way.”
Gloria Warner was the mother of Penrose Senior Care Auditors Founder, President and CEO, Rhonda Harper. “As a teenager, my paternal grandfather lived with us in his last months, and my mother took care of him. Then, after he passed, my mother moved her mother in to our home and took care of her. And then moved her to a nursing home and continued to visit every day. After her passing, my mother volunteered nearly full-time, doing whatever they needed her to do – even teaching art classes. This scholarship means a lot to me and is awarded to an individual who wants to make a difference in the lives of seniors, just as my mother did,” states Harper.
Scholarship applications were received between December 15, 2014 and January 31, 2015.
Rhonda Harper, CEO, Penrose Senior Care Auditors Contributing Author For Leading Senior Care Websites
DALLAS, TX January 19, 2015 – Penrose Senior Care Auditors and its Founder and CEO, Rhonda Harper, continue to set the standards and lead the way in senior care auditing. Harper will be a Contributing Author – writing biweekly articles – for AssistedLivingFacilities.org, SkilledNursingFacilities.org, HomeHealthCareAgencies.com, and AdultDayCare.org.
“I’m honored to have been asked to contribute to these websites,” says Harper. “Senior care auditing helps improve seniors’ lifestyles, ability to age-in-place, geriatric care, and health care is important. I’m here to bring awareness to this new, important senior care service.”
On a weekly or biweekly basis, Penrose Senior Care Auditors check on seniors, audit their living conditions, and report back to clients, generally the senior’s adult child. Using a mobile device, its auditors connect to the proprietary online Senior Audit and Client Report Center and conduct a 7- Factor Audit™ covering cleanliness/clutter, odor/temperature, maintenance/operations, pantry/supplies, caregiver observations, senior observations, and more. A Client Report is then automatically generated and emailed to clients.
AssistedLivingFacilities.org, SkilledNursingFacilities.org, HomeHealthCareAgencies.com, and AdultDayCare.org together have 4 million visitors per year and 800,000-page views per month, 4,000 followers on Twitter @SeniorCareQuest and 7,800 on @Carebuzz, and 10,000 individuals receiving its rapidly growing email list.
Penrose Senior Care Auditors Exhibiting at ASA’s “Aging in America” Conference
DALLAS, TX, January 6, 2015 – Penrose Senior Care Auditors announces it will be exhibiting in Booth #318 at the American Society on Aging’s annual conference “Aging in America” March 23-27 in Chicago, IL. More than 3,000 professionals dedicated to enhancing the lives of older adults will descend at the largest multidisciplinary conference on aging in the United States.
‘senior care auditing’ becoming a standard category on senior housing and resources websites
DALLAS, Texas, December 26, 2014 – Penrose Senior Care Auditors continues to lead the way in senior care auditing. It has been working with industry leaders to establish senior care auditing, the service it created, as a standard category of service available to families of aging seniors.
“It is exciting to see the industry adopt this new, high-demand senior care service,” says Rhonda Harper, Founder and CEO, Penrose Senior Care Auditors. “Find Houston Senior Care is one online website that is now showing ‘senior care auditing’ as a category. Together, we’re improving the lives of seniors and those that love them.”
USA Today’s Caregiver Month Insert – Penrose Senior Care Auditors® Advertising – November 21-23 Issue
DALLAS, Texas, November 21, 2014 – Penrose Senior Care Auditors’ advertising campaign hits USA Today’s Caregiver Insert nationwide on November 21, 2014. “We are excited that more people will become aware of our senior care auditing and certification services,” says Rhonda Harper, CEO, Penrose Senior Care Auditors.
New Senior Care Solutions – Penrose Senior Care Auditors® Partners with iSeniorSolutions.com
DALLAS, Texas, October 9, 2014 – Penrose Senior Care Auditors®, the only national company that checks on seniors and their living conditions, and reports back to their loved-ones, is pleased to announce a partnership with iSeniorSolutions.com, a leading online resource for free information, tools, and resources on Senior Living, Health care, and Funeral needs.See More
Aimed at the senior care market, both companies join forces under a shared commitment and clear need to provide services that improve and enhance the lives of aging seniors and reduce the worry and stress of their loved-ones.
“We’re thrilled to establish this partnership with iSeniorSolutions,” says Rhonda Harper, CEO of Penrose Senior Care Auditors®. “We share a commitment of improving the lives of seniors and their families. Our team conducts observational audits on seniors and their living conditions while iSeniorSolutions.com provides services and information that helps ensure a positive audit.”
“We look at the partnership as a very natural fit,” says Charles Snider, CEO of iSeniorSolutions. “The decision to make a move to a senior living community often comes after a catalyst has taken place. Whether working with a family making a move to independent living, assisted living, or a skilled nursing facility, the desire to find a safe, secure and protected environment is first on their search. iSeniorSolutions.com is excited to be able to offer families additional piece of mind through this partnership.”
Both companies will work closely together in the coming months to introduce Penrose Senior Care Auditors service to customers, family caregivers and their loved ones nationally.
iSeniorSolutions.com assist seniors and their families throughout the United States and Canada, in their search for Senior Living, Health Care, or Funeral needs. iSeniorSolutions.com provides you with free and easy access to an extensive database that includes the leading providers, resources, and up to-date information most beneficial to today’s senior and their families.
Leading Senior Care Innovators Conference Aging2.0 Sponsored by Penrose Senior Care Auditors®
DALLAS, Texas, September 27, 2014 – Penrose Senior Care Auditors® is sponsoring and Rhonda Harper, Founder and CEO, will be speaking at the Aging2.0 “Leading Senior Care Innovators Conference” October 6, 2014 in Boston, MA.
“We’re excited to participate in this leading-edge senior care conference,” says Harper. “It is a premier event that provides a forum to connect innovators for the 50+ market with experts at the front line of aging. Our clients and the seniors we serve are both in this growing demographic.”
Penrose Senior Care Auditors® leverages technology to check on seniors, audit their living conditions, and report back to clients, generally the senior’s adult child. Using a mobile device, its auditors connect to the proprietary online Senior Audit and Client Report Center and conduct a 7-Factor Audit covering cleanliness/clutter, odor, maintenance/operations, pantry/supplies, caregiver observations, senior observations, and a custom area. A Client Report is then automatically generated. Clients may login to their password protected account review it at any time.
Other sponsors and supporters of Aging2.0 include Direct Supply, Epson, Healthcare-Reit, Institute on Aging, Philips, Medline, Google, and Amazon. Aging 2.0 has been featured on PBS Newshour, Forbes, Bloomberg, Fast Company, Business Week, AARP, and The Huffington Post.
Aging2.0 is a global innovation platform for the aging and long-term care markets. It is creating a global, interdisciplinary, collaborative community drawn from business, research, policy, design and technology, together with older adults themselves, in order to advance innovation, lower costs and improve the quality of life. Aging2.0 is part of the Generator Ventures portfolio that was launched in May 2014 in conjunction with Formation Capital, a $4bn private equity company focused on seniors housing and care, post acute and health care real estate investments.
BRIGGS HEALTHCARE ANNOUNCES PARTNERSHIP WITH PENROSE SENIOR CARE AUDITORS®
DALLAS, Texas, August 23, 2014 – Briggs Healthcare, the leader in healthcare documentation and regulatory solutions, is pleased to announce a partnership with Penrose Senior Care Auditors®, a new service that provides an on-site, exhaustive 7-Factor 150-point Observational Audit for Senior Care Communities. When communities achieve stellar audit results across a sampling of rooms and common areas they earn the Penrose Senior Care Auditors® Seal of Excellence which helps facilities generate new clients as well as recruit and retain employees.
“We are very pleased with our new partnership with Penrose Senior Care Auditors®,” says Jeff Kane, Vice President of Marketing for Briggs Healthcare. “Our mutual commitment to helping providers ensure quality resident care makes them a perfect fit for our new offering of Healthcare Services.”
“Penrose is thrilled to be partnering with Briggs Healthcare to introduce this valuable service to senior care communities nationwide,” Say Rhonda Harper, Founder and CEO of Penrose Senior Care Auditors®. “Briggs brings a history and reputation of providing the products and services these communities need – and now they are making them aware of Penrose Senior Care Auditors®.”
About Briggs Healthcare
Briggs Healthcare has been a trusted healthcare partner and a leading provider of a variety of products and services to the long-term care, assisted living, home care, hospice, hospital and physician and clinics, and other health care markets, for over 65 years. With approximately 320 employees and distribution centers in three U.S. locations, Briggs serves more than 50,000 customers with products and services in areas such as professional documentation systems and forms, medical supplies and rehabilitation aids, charting equipment and supplies, training materials, education and operational resources.
Disrupting the Senior Care Industry, Providing First-to-Market Services, and Welcoming Competitors – Who and What is Penrose Senior Care Auditors?Helping Competitors Enter the Market!
DALLAS, Texas, August 1, 2014 – Six months post launch, Penrose Senior Care Auditors® continues to set the standards and lead the way for a new senior care service, business opportunity, and career path. Seeing a need in the market for her aging father in an assisted living community, Rhonda Harper founded Penrose Senior Care Auditors® in February. “I realized quickly that he didn’t receive the services he expected and deserved, and frankly, that we had paid for.” These included non-medical and non-financial assisted daily living services such as laundry service, maid service, bathing and grooming assistance, incontinence support, and so on. “These services were not happening as contracted until I began going every day and requiring they be done. This is a basic issue of ensuring aging seniors live with dignity and respect.”See More
Penrose Senior Care Auditors® launched with a policy that its auditors must pass extensive background checks, drug screening, and its proprietary online education, training and certification program before being provided a client. In July, it formally announced PenroseCertified® (www.penrosecertified.com) that makes its proprietary online program available to individuals who want to become independent senior care auditors and/or start their own competing companies to Penrose Senior Care Auditors.
Why would Penrose Senior Care Auditors® launch a business with a goal of creating competition? According to Rhonda Harper, Founder, Owner, and CEO, “This is a big industry with millions of seniors in need of this type of service. Our company mission is to ‘help improve the lives of seniors.’ While we continue Penrose Senior Care Auditors® under the employee model, there is enough room for improvement in the care of seniors for all of our businesses to succeed.”
Penrose Senior Care Auditors® has partnered with GoDaddy.com and VistaPrint to power-start its PenroseCertified initiative. Once certified, auditors will have access to the PenroseCertified Senior Care Auditor Online Support Center. There, they can create world-class websites at discounted rates and receive customer support from GoDaddy.com. Also, pre-developed senior care auditor materials will be ready for individual and business customization and ordering on the VistaPrint Store Front. PenroseCertified will continue to provide ongoing marketing and business support by way of monthly newsletters and webinars, video and podcast tips, and so on.
Harper brings serious credentials to the table. First, she has a Bachelor’s of Science in Education and has years of teaching experience at the grade school, high school, college, and graduate levels. Second, Harper is a former officer of Walmart where she was the top marketing executive for Sam’s Club and received her M.B.A. from Emory University Goizueta Business School Finally, she is the former Founder, Owner, and CEO of RTM&J, a very successful management and marketing consultancy that focused on growth strategy for many Fortune 500 corporations.
Penrose Senior Care Auditors® Announces PenroseCertified®, a Senior Care Auditors Certification Program – The Pathway for Entrepreneurs to Enter the Senior Care Field
DALLAS, Texas, July 21, 2014 – Become an independent PenroseCertified™ senior carea auditor and start your own business, set your own hours and fees while benefiting from proprietary online audit system and report center, operations materials, as well as substantial national and customized marketing support from the nation’s senior care auditing category creator, innovator, and leader – Penrose Senior Care Auditors™.
The creator of the senior care auditing category, Penrose Senior Care Auditors, continue to innovate and lead the industry by launching an independent Penrose Senior Care Auditor Certification Program. Launching in August, this affordable, online program provides education and testing for individuals seeking to start their own business and enter a long-term career as a Senior Care Auditor in the rapidly growing senior care industry.
PenroseCertified™ senior care auditors visit seniors weekly or biweekly in private residences and senior care communities and conduct online exhaustive observational environmental audits, looking at things like clutter, cleanliness, hygiene, supplies, and so on. It is not medical or financial.
“Our certification program sets the standards for a new career field: Senior Care Auditing. It opens the door for individuals seeking to work for themselves that makes a difference in a lucrative long-term career in a growth industry,” says Rhonda Harper, Founder & CEO, Penrose Senior Care Auditors. “Adding this independent auditor opportunity to our company’s employee model allows us to grow this emerging, important field of service more quickly to help more seniors live better lives, which is our mission.”
PenroseCertified™ senior care auditors will be armed with the best education, information, operations and marketing support available for conducting audits. In addition to learning the senior care auditor roles and responsibilities, they will be taught how to create a marketing plan, manage and grow a business. Monthly newsletters and webinars along with online videos will support their new business activities. And, they will have the ability to get personalized brochures, business cards, and other marketing collateral to start their business. They are also provided account access on the online Penrose Senior Care Auditors Senior Audit & Client Report Center and the Online Support Center. Finally, they will be able to use the PenroseCertified™ mark, distinguishing them in the marketplace.
The Penrose name is synonymous with Senior Care Auditing, as it created the service category. Independent PenroseCertified™ senior care auditors will benefit from national and local marketing implemented by Penrose Senior Care Auditors™. For example, it has extensive social media presence, sophisticated internet advertising, radio interviews, broadcast advertising, trade show exhibits, outdoor ads, direct mail campaigns, and significant sponsorships and partnerships. In its first year it has associated with AARP, CareGiver Partnership, Caring.com, Assisted Living Federation of America, and the Agency on Aging to name only a few.
“Only the Penrose Senior Care Auditor Certification Program requires individuals pass the Gold Standard Background Check and PenroseCertified Exam” continues Harper. “You can’t simply buy a certification, you must earn it. So, we accept only the most qualified candidates. When clients hire a PenroseCertified™ senior care auditor, they are hiring the best from the creator of the category.”
PenroseCertified™ senior care auditors conduct the audit using mobile devices connected to a proprietary online Senior Audit & Client Report Center. The programmed system allows auditors to customize sections as well as attach images and photos to support findings and recommendations. For clients, it offers real-time access to reports through a password protected site.
Square Advertising – Penrose Senior Care Auditors Hits the Big Time
JULY / AUGUST 2014
Penrose Senior Care Auditors Announces Partner ship with The Caregiver Partnership
DALLAS, Texas, July 8, 2014 – Penrose Senior Care Auditors, the only national company that checks on seniors and their living conditions, and reports back to their loved-ones, is pleased to announce a partnership with The Caregiver Partnership, a leading online resource for home health care products, services and family caregiving information.
Aimed at the senior care market, both companies join forces under a shared commitment and clear need to provide products and services that improve and enhance the lives of aging seniors and reduce the worry and stress of their loved-ones.
“We’re thrilled to establish this partnership with The Caregiver Partnership,” says Rhonda Harper, CEO of Penrose Senior Care Auditors. “Our organizations share a commitment in truly improving the lives of seniors and a goal of keeping them in independent as long as possible. Our team conducts observational audits on seniors and their living conditions while The Caregiver Partnership provides home health care products, services and information that helps ensure a positive audit.”
As part of the agreement, customers of The Caregiver Partnership are invited to receive a discount on Penrose Senior Care Auditors service that ensures, whether in a private home or long-term senior care community, your senior’s:
● place is clean and clutter-free
● caretakers are doing the jobs you’ve hired them to do
● appliances and technologies are in working order
● home and contents are well maintained
● pantry and closets have the supplies and items they need
● body and mood appear free from signs of physical abuse and neglect
“Entering into a partnership with a trusted and innovative company like Penrose Senior Care Auditors is consistent with our mission,” adds Lyn Wilson, Founder of The CareGiver Partnership. “This partnership is about providing our customers with the added value of their services to further ensure their health and safety.”
Both companies will work closely together in the coming months to introduce Penrose Senior Care Auditors service to family caregivers and their loved ones nationally.
About The Caregiver Partnership
The CareGiver Partnership helps caregivers and their loved ones with answers to their caregiving questions, including information about home health care products and supplies, from our Wisconsin-based team of Product Specialists who are all current or former caregivers. The company’s Web site provides the largest online library of resources on subjects most important to caregivers — from arthritis to assisted living, and Parkinson’s to prostate cancer — as well as access to more than 3,000 home care products for incontinence, skin care, mobility, home safety and daily living aids. The CareGiver Partnership was founded in 2004 by Lynn Wilson of Neenah, WI.
Penrose Senior Care Auditors Ad Running At Indianapolis Motor Speedway
DALLAS, Texas, May 25, 2014 – Those going to the Indianapolis 500 will not only see cars surpassing speeds of 220 miles per hour, but also a new ad campaign from Penrose Senior Care Auditors, “How’s your mom doing? Don’t worry, we’ll let you know.”
Using one of the world’s largest and most spectacular sporting events as a platform, the Indianapolis 500, Penrose Senior Care Auditors is spreading the word about a new-to-market service: checking on seniors in private residences and senior care facilities and reporting back to their clients, the seniors’ adult children.
Hundreds of thousands of fans are expected at Indianapolis Motor Speedway over the weekend. The 15-second ad will generate exposure by being shown 144 times on the Jumbotron – four times every hour May 23-25, 2014.
“Baby boomers worry about their aging parents and whether they are doing okay. And, if they’ve hired caretakers or support, they wonder if their loved-one is receiving the services they’re paying for,” says Rhonda Harper, CEO, Penrose Senior Care Auditors. “Our auditors serve clients nationwide. They visit the senior and conduct a 150-point audit on their handheld, which is uploaded to our online report center. Clients can then log-in and see how their loved one is doing. Affordable, this is a service open to all.”
Penrose Senior Care Auditors’ campaign features statistics that Baby Boomers are most concerned about regarding their aging loved-ones. First, half of all caregivers admit to abusing patients in their care. And, second, one-third of all senior care facilities have been cited for abuse violations.
Penrose Senior Care Auditors Exhibits at AARP Life@50+ and ALFA
DALLAS, Texas, May 2014 – Penrose Senior Care Auditors is attending and exhibiting at two of the largest senior conventions: AARP and ALFA.
Ms senior Texas helps spread the word about Penrose Senior Care Auditors
DALLAS, Texas, May 2014 – Ms Senior Texas 2013 at the 20th Annual Older Americans Information and Health Fair, Thursday, May 15.
Crisis Inspires Midlife Career Reinvention and Launch of Penrose Senior Care Auditors How’s your mom doing? Don’t worry, we’ll let you know!
DALLAS, Texas, April 9, 2014 – Rhonda Harper thought she was done working. After 25 years in corporate marketing and strategy working in the executive ranks for the likes of Walmart, USP, VF Corporation, Ketchum, and Nabisco, she had every right to decide to kick back, travel, amp up her photography hobby, and garden.
But that was not to be. Harper took over responsibility of her aging father in mid-2013 after the death of her brother who had been overseeing his care. Navigating blindly through the world of senior care, she quickly learned that facilities often don’t provide the level of care expected or deserved. Over the course of several months Harper’s father was overdosed, lost, and neglected in three different senior care centers.
There are reasons to worry about aging loved-ones and their safety. Among the 5 million seniors in long-term care facilities, 95% say they have been, or have seen another resident, abused. Indeed, 50% of nursing home staff admits to abusing patients.
“Unfortunately, I found that my personal situation is common,” says Harper. “I wondered what people do who don’t have the ability to check on their aging parents. I worried about other seniors in the system, or even living alone at home.”
Harper looked for a solution to her problem and didn’t find one. “After thinking that someone should start a company to audit seniors and report back to their families, I decided it should be me.”
In 2014, Harper launched Penrose Senior Care Auditors nationwide, the first-of-its-kind senior care auditing service. “I’m excited about really making a difference in the lives of aging seniors and their families. Who knew I’d reinvent myself and start a new company at this age? I’m ready for my next 25 years!”
Penrose Senior Care Auditors® Launches New Service Category For the Elderly and Their Families Service confirms standard of care and reduces family worry
DALLAS, Texas, March 4, 2014 – Rampant and growing elderly abuse and increasing numbers of seniors living alone spurred a new service category. Penrose Senior Care Auditors, the first nationwide senior care auditing service, checks on seniors in private homes, assisted living facilities, nursing homes, and memory care centers and reports back to clients, generally family members.
There are reasons to worry. Within the U.S., five million seniors live in long-term facilities while another 11 million live alone. Among those in long-term care facilities, 95% say they have been, or have seen another resident, abused. Indeed, 50% of nursing home staff admit to abusing patients. Among those living alone, 40% report having a severe disability that requires some type of assistance making them prone to injuries or home-care abuse.
Of the 40 million seniors over the age of 65, the most vulnerable is the fastest growing segment age 85 or older. “Over the coming years taking care of our seniors is only going to become more challenging,” claims Rhonda Harper, CEO. “The number of seniors over age 85 is expected to increase four-fold over the next few decades.”
The number of Americans 65 years and older is projected to reach 73 million in 2030, up 33 million verses 2010. Serving this growing population is estimated to require five million direct-care workers by 2020, up 48% from 2010. Direct-care shortage levels are predicted to increase due to low compensation and high turnover.
Working Americans are particularly impacted. Seventeen percent of the workforce is responsible for aging seniors. Among these workers, 70% claim work-related stress and 40% will quit or reduce their work hours. “Among those who continue to work, studies show workplace productivity will be reduced by nearly 20%,” continues Harper.
“I founded Penrose Senior Care Auditors due to my personal experience,” says Harper who took over responsibility for her aging father in 2013. “I learned that senior care facilities often didn’t provide the level of care I expected, or that my dad deserved. I wanted to help others in the same situation.”
Photo – http://photos.prnewswire.com/prnh/20140304/DA76553